Return Policy


Ship the items you would like to return to:
MacEwan Bookstore
attn - Return
10700 104th Ave
Edmonton, AB T5J 4S2

Include a copy your receipt. Once we receive your package we will refund the amount back to the card you paid with. This can take 3-5 business days to appear.

Textbooks

Textbooks ( new, used, and coursepacks ) accepted for return or exchange when:

  • Books purchased new are in new condition* (including shrink wrap if purchased wrapped) with no writing or marks
  • Books purchased used are in re-saleable condition*
  • Original sales receipt present
  • All included material and passcodes present and unopened
  • Prior to the posted, term-specific date:
    • SPRING/SUMMER 2021 – May 10, 2021

Art Supplies

ART SUPPLIES are accepted for return or exchange when:

  • In new condition* with sealed packaging intact
  • Within 14 days of purchase with original sales receipt

General Merchandise

GENERAL MERCHANDISE (supplies, clothing, and giftware) accepted for return or exchange when:

  • In new, re-saleable condition*
  • Within 14 days of purchase with original sales receipt

Computer Hardware/Software

All computer hardware, software, course codes, e-books, magazines, tickets, special orders, and clearance items are FINAL SALE.


Refunds are issued against the tender type used for purchase; original credit card and debit cards used for purchase must be presented for refund.
*Refunds are at the discretion of MacEwan Bookstores.

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