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Return Policy
Ship the items you would like to return to:
MacEwan Bookstore
attn - Return
10700 104th Ave
Edmonton, AB T5J 4S2
Include a copy your receipt. Once we receive your package we will refund the amount back to the card you paid with. This can take 3-5 business days to appear.
MacEwan Bookstore
attn - Return
10700 104th Ave
Edmonton, AB T5J 4S2
Include a copy your receipt. Once we receive your package we will refund the amount back to the card you paid with. This can take 3-5 business days to appear.
Textbooks
Textbooks ( new, used, and coursepacks ) accepted for return or exchange when:
- Books purchased new are in new condition* (including shrink wrap if purchased wrapped) with no writing or marks
- Books purchased used are in re-saleable condition*
- Original sales receipt present
- All included material and passcodes present and unopened
- Prior to the posted, term-specific date: WINTER 2021 – January 18, 2021
Art Supplies
ART SUPPLIES are accepted for return or exchange when:
- In new condition* with sealed packaging intact
- Within 14 days of purchase with original sales receipt
General Merchandise
GENERAL MERCHANDISE (supplies, clothing, and giftware) accepted for return or exchange when:
- In new, re-saleable condition*
- Within 14 days of purchase with original sales receipt
Computer Hardware/Software
All computer hardware, software, course codes, e-books, magazines, tickets, special orders, and clearance items are FINAL SALE.
Refunds are issued against the tender type used for purchase; original credit card and debit cards used for purchase must be presented for refund.
*Refunds are at the discretion of MacEwan Bookstores.