Grant MacEwan University Bookstore

Return Policy

Grant MacEwan

Textbooks (new, used, and coursepacks) accepted for return or exchange when:

  • Books purchased new are in new condition* (including shrink wrap) with no writing or marks
  • Books purchased used are in re-saleable condition*
  • Original sales receipt present
  • All included material and passcodes present and unopened
  • Prior to the posted, term-specific date:

FALL 2011 – Friday, September 23, 2011

WINTER 2012 – Friday, January 20, 2012

SPRING 2012 – Wednesday, May 16, 2012

Textbooks are final sale after dates posted per term.

Art Supplies are accepted for return or exchange when:

  • In new condition* with sealed packaging intact
  • Within 14 days of purchase with original sales receipt

General Merchandise (supplies, clothing, and giftware) accepted for return or exchange when:

  • In new, re-saleable condition*
  • Within 14 days of purchase with original sales receipt

*Condition to be determined by MacEwan Bookstores.

All computer hardware, software, course codes, e-books, magazines, tickets, special orders, and clearance items are FINAL SALE.

All refunds are issued against the tender type used for purchase; original credit card and debit cards used for purchase must be presented for refund.

All refunds are at the discretion of MacEwan Bookstores.